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Identify performance criteria to improve the accuracy and ease of the hiring and
selection process |
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Clarify standards of excellence for easier communication of performance expectations
to direct reports |
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Provide a clear foundation for dialogue to occur between the manager and employee
about performance, development and career-related issues.
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Identify the success criteria (i.e. behavioral standards of performance excellence)
required to be successful in their role. |
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Support a more specific and objective assessment of their strengths and specify
targeted areas for professional development. |
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Provide development tools and methods for enhancing their skills.
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Competencies sets clear behavioral expectations |
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Provides employees with clear direction on how they can contribute |
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Reinforces behaviors that are consistent with the organization’s mission, culture
and priorities |
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Competencies can help identify training and development actions |
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Provides employees with a roadmap for building strengths and closing development
gaps |
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Ties to career growth and becomes a “learning organization” |
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Competencies can help integrate HR programs |
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Improves consistency in recruiting and selection, training, performance management
and work/succession planning |
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Streamlines and simplifies HR operations |
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Define the knowledge’s, skills, abilities, and other traits, that is, the competencies
needed by the HR professional |
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Establish the framework for building a performance-oriented and mission-driven HR
organization |
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Redefine the role of the HR organization |
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Identify and incorporate the best practices from private and public sector HR organizations
into the design |
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Establish a framework for internal strategic and workforce planning for HR |
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Define competencies for a variety of organizationally-based positions and roles. |
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The term 'competence' defines as measurable behavior, specifically ‘any measurable
behavior required by an organization, job or position that a person may demonstrate
in the work context'. So, a competence can be:
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a piece of knowledge (such as the names of all the rivers in China) |
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a skill (such as an interpersonal skill, widget turning, soldering a joint) |
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an attitude (such as a proactive approach to work) |
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an attribute (such as absence of color blindness or perfect pitch) |
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Competency development is one of the hottest topics in the HR profession. |
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