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Captaris Workflow provides any organization with easy, flexible and integrated workflow
solutions that result in improved productivity, increased accountability, help with
compliancy and added structure around all processes. Captaris Workflow is tightly
integrated with Microsoft products such as Outlook, SharePoint Services, Content
Management Server and .NET, so you can manage individual work tasks within familiar Microsoft programs. Captaris Workflow also integrates with Captaris RightFax and
Captaris Alchemy Document Management to provide complete Business Information Delivery
and document automation solutions.
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How Captaris Workflow Works |
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Captaris Workflow, powered by Teamplate, automates business processes to enable organizations
to gain efficiencies, deploy structure, and automate activities within just a small
workgroup or throughout the entire organization. Captaris Workflow easily integrates
with Microsoft server products and Enterprise Solutions, and incorporates the organizations
unique business rules to the automation of human and system activities. |
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The automation of business processes ensures that both the system and human centric
work is managed, distributed, controlled, and completed in a structured, effective,
and efficient manner. Individual and group tasks are immediately distributed to
easily accessible task lists worldwide. Accessing tasks is both easy and flexible
with Captaris Workflow because tasks are delivered to a variety of applications.
Captaris Workflow tasks lists may be embedded within Microsoft SharePoint, CMS,
Outlook, Captaris Workflow Web access, a custom designed web portal, or within the
Captaris Workflow client. In addition, links to tasks may be inserted into email,
delivered to wireless devices, or presented on the desktop by an instant messenger
type client. |
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Deploying and delivering Captaris Workflow functionality in a zero footprint environment
provides organizations with flexibility and agility. Workers are able to access
and complete tasks with a standard web browser. Web accessible workflow wizards
empower workers to build and deploy complete workflow solutions using only a simple web browser. |
Captaris Workflow integrates with key Microsoft applications |
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Captaris Workflow was the first workflow product designed to fully leverage the
.NET framework and therefore is able to deeply integrate with Microsoft products.
Captaris Workflow offers the complete Captaris Workflow product as well as two fully
embedded wizard delivered solutions. The Captaris Workflow Wizard for SharePoint,
powered by Teamplate, and the Captaris Workflow Wizard for CMS, powered by Teamplate,
provide fully embedded workflow functionality within the context of those products.
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Workflow processes are triggered by application centric events associated with the
business activity. For example, SharePoint centric document routing and approval
workflow could be triggered by the upload of a document to a specific SharePoint
folder. When a document is uploaded to a SharePoint site review and approval tasks
are automatically assigned to document reviewers, task assignment notifications
are emailed out to them, and the work is started. Task lists, document review webforms
monitoring views, and workflow wizards are all accessible directly from SharePoint
ensuring worker efficiency and rapid adoption with minimal learning curves. Users
are able to access workflow tasks and workflow wizard functionality without leaving
or logging out of SharePoint or CMS. Automatic task escalation ensures that mission
critical or time sensitive tasks are not ignored and are addressed or re-assigned
in a timely manner. Service level standards, customer care activities, and sales
management activities are all streamlined and automatically managed and tracked
to improve organizational responsiveness.
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The Captaris Workflow integrated development environment (IDE) makes integration
with both SharePoint and CMS easy, but also provides the ability to rapidly integrate
with BizTalk, Exchange, MBS products, Office Systems, InfoPath, CRM, ODBC compatible
databases, and additional products such as Captaris RightFax. In addition, leveraging
connectivity to XML and web services protocols extend integration beyond Microsoft
products to existing and future applications.
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Features and Benefits |
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Business Value |
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Captaris Workflow can streamline and automate business process at a price point
that delivers immediate business value. Captaris Workflow business process workflow
software brings new levels of productivity to any repeatable business activity from
simple workgroup tasks up to enterprise wide processes.
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Development
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Captaris Workflow supports users with a variety of technical skill levels contributing
to the same workflow solution. Non-technical knowledge workers can configure workflow
solutions through wizards or use the complete integrated development environment
(IDE) to intuitively design workflow solutions. For detailed development of complex,
highly integrated workflows, developers and workflow model design engineers use
the Captaris Workflow IDE, a powerful development environment modeled on Visual
Studio.
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Deployment |
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Captaris Workflow provides both technical and non-technical workers with a workflow
solution that is easy, flexible, integrated and accessible. Workflow tasks are delivered
to where the work is being done. Workflow task lists can be delivered to Outlook,
CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or even a wireless device.
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Administration Services
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Automating business processes across an enterprise requires the flexibility to connect
different business roles, business rules, and user properties. Captaris Workflow
makes organizations more agile by modeling profiles and relationships that can be
applied by role, by process, by organizational role or by specific task.
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Business Activity Monitoring (BAM) |
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Captaris Workflow monitors activities and presents real-time graphical insights
into the health and status of ongoing business processes and activities. BAM reporting
can also be presented within Captaris Workflow Webaccess or SharePoint to provide
managers with the abilty to monitor the status of business processes using only
a web browser. Captaris Workflow also provides alerting and event-driven notifications
based on thresholds and error conditions, creating real-time business intelligence.
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Architecture |
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Captaris Workflow is built on the Microsoft .NET Framework and has been designed
using a 3-Tier architecture. This gives Captaris Workflow the flexibility to run
in either a client/server or Internet environment.
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